[Rtir] How Reported Field

Jorge Ruao jruao at fe.up.pt
Tue Feb 19 11:47:42 EST 2013


Kevin,

thanks. It's working now.

Regards,
Jorge Ruão
 
Computer Security Incident Response Team (CSIRT.FEUP)
Prof. Correia de Araújo Computer Center
University of Oporto - Faculty of Engineering

Phone: +351 220413026 / e-mail: jruao at fe.up.pt

On 19/02/2013, at 16:00, Kevin Falcone wrote:

> On Tue, Feb 19, 2013 at 03:49:13PM +0000, Jorge Ruao wrote:
>> I'm trying to figure out the purpose of the Action "RTIR Set How
>> Reported". I supposed it should set the "How Reported" custom field
>> but after using a fresh RTIR installation in a test environment I
>> realized that this field was not being automatically set when an
>> Incident Report was created by an email sent through mailgate - I was
>> expecting that the "How Reported" custom field gets filled with
>> "Email" but it was still empty.
> 
> This is 2.6.1?
> 
> You need this patch.
> https://github.com/bestpractical/rtir/commit/0ba865f978fe105082bba1deeef732fa21b2d98b
> 
> -kevin
> _______________________________________________
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> Rtir at lists.bestpractical.com
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