[Rtir] Incidents not showing in queues
jruao at fe.up.pt
Tue Jan 22 06:43:37 EST 2013
Hum... after reverting almost all fields it seems I can't change the name of the "State" Custom Field in the "Incidents" queue.
All custom fields for this queue doesn't seem to get affected if the name is changed.
On 22/01/2013, at 11:35, Jorge Ruao wrote:
> Hi guys,
> i've been doing some personal configuration and translations in the RTIR using only the web interface and suddenly the RTIR Incidents menu stops showing the RTIR Incidents Tickets. I can still see all open Tickets if I use the RT general search and select queue=Incidents but the RTIR Incidents menu is not showing.
> I've changed the "Incidents" queue name but have put it back again to "Incidents" but the RTIR Incidents menu still shows no Tickets.
> Any advice where to search for?
> Jorge Ruão
> Rtir mailing list
> Rtir at lists.bestpractical.com
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