[Rtir] Incidents not showing in queues
jruao at fe.up.pt
Tue Jan 22 06:35:12 EST 2013
i've been doing some personal configuration and translations in the RTIR using only the web interface and suddenly the RTIR Incidents menu stops showing the RTIR Incidents Tickets. I can still see all open Tickets if I use the RT general search and select queue=Incidents but the RTIR Incidents menu is not showing.
I've changed the "Incidents" queue name but have put it back again to "Incidents" but the RTIR Incidents menu still shows no Tickets.
Any advice where to search for?
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