[Rtir] Constituencies in RTIR/custom fields

Kevin Falcone falcone at bestpractical.com
Wed Nov 13 11:07:05 EST 2013

On Wed, Nov 13, 2013 at 03:49:13PM +0000, Peter Bates wrote:
> On 'Incident Reports' and 'Investigations' I have the Customer field
> but it only has '(no value)' and doesn't allow me to add free text
> or anything really.
> Am I missing something again? Do I have to prepopulate this list
> with likely customers (Departments, faculties in our case) ?

Either pre-populate it or change it to a freeform field, although that
may act weirdly with the built in reporting.  Try it and see.
Tools -> Configuration -> Custom Fields

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