[Rtir] Constituencies in RTIR/custom fields
falcone at bestpractical.com
Wed Nov 13 11:07:05 EST 2013
On Wed, Nov 13, 2013 at 03:49:13PM +0000, Peter Bates wrote:
> On 'Incident Reports' and 'Investigations' I have the Customer field
> but it only has '(no value)' and doesn't allow me to add free text
> or anything really.
> Am I missing something again? Do I have to prepopulate this list
> with likely customers (Departments, faculties in our case) ?
Either pre-populate it or change it to a freeform field, although that
may act weirdly with the built in reporting. Try it and see.
Tools -> Configuration -> Custom Fields
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