[Rtir] clean install of rt4.2 and rtir 3.0 on cent6.4. "Can't wrap non-existent subroutine RT::Queue::HasRight" error upon start of rt-server

Mark Christian MCHRISTI at altera.com
Tue Oct 29 19:06:29 EDT 2013


Centos 6.4 patched.
Perl v5.10.1

RT 4.2 installs and runs without a hitch.  I get the following error after I successfully "perl Makefile.PL", resolve dependencies and "make install && make initdb"

# /usr/local/rt4/sbin/rt-server
[29246] [Tue Oct 29 19:33:18 2013] [critical]: Can't wrap non-existent subroutine RT::Queue::HasRight at /usr/local/rt4/local/plugins/RT-IR/lib/RT/IR.pm line 712
Compilation failed in require at /usr/local/rt4/sbin/../lib/RT.pm line 730. (/usr/local/rt4/sbin/../lib/RT.pm:391)
Can't wrap non-existent subroutine RT::Queue::HasRight at /usr/local/rt4/local/plugins/RT-IR/lib/RT/IR.pm line 712
Compilation failed in require at /usr/local/rt4/sbin/../lib/RT.pm line 730.

I'm getting the above error after including the RT::IR plugin in RT_SiteConfig.pm

This is a clean install of both rt 4.2 and rtir 3.0.

Any suggestions?

Your help is appreciated, thank you.

Mark Christian

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