[Rtir] clean install of rt4.2 and rtir 3.0 on cent6.4. "Can't wrap non-existent subroutine RT::Queue::HasRight" error upon start of rt-server

[Jim Brandt]

On 10/29/13 7:06 PM, Mark Christian wrote:
> Centos 6.4 patched.
> Perl v5.10.1
>
> RT 4.2 installs and runs without a hitch.  I get the following error after I successfully "perl Makefile.PL", resolve dependencies and "make install && make initdb"
>
> # /usr/local/rt4/sbin/rt-server
> [29246] [Tue Oct 29 19:33:18 2013] [critical]: Can't wrap non-existent subroutine RT::Queue::HasRight at /usr/local/rt4/local/plugins/RT-IR/lib/RT/IR.pm line 712
> Compilation failed in require at /usr/local/rt4/sbin/../lib/RT.pm line 730. (/usr/local/rt4/sbin/../lib/RT.pm:391)
> Can't wrap non-existent subroutine RT::Queue::HasRight at /usr/local/rt4/local/plugins/RT-IR/lib/RT/IR.pm line 712
> Compilation failed in require at /usr/local/rt4/sbin/../lib/RT.pm line 730.
>
> I'm getting the above error after including the RT::IR plugin in RT_SiteConfig.pm
>
> This is a clean install of both rt 4.2 and rtir 3.0.
>
> Any suggestions?

RTIR 3.0 only runs on RT 4.0.x for x >= 14, so you want RT 4.0.18.