[Rtir] RTIR installation problems

Brian Mathias brian.mathias at gmail.com
Tue Apr 1 21:23:56 EDT 2014


I am trying to setup RTIR for the first time and am running into problems.
RT 4.0.19 seems to work until I add *Set(@Plugins, 'RT::IR');* to the
RT_SiteConfig.pm file.  After restarting the web server I'm getting the
following generic error:

An internal RT error has occurred. Your administrator can find more details
in RT's log files.

I can't find any valuable error logs.  I've enabled logging in the Apache
httpd.conf, but nothing is output to the file.  Does anyone have any

Much appreciated,


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