[Rtir] Tools > Reports not working after changing incident classifications

Rob Moerman Rob.Moerman at rci.rogers.com
Mon Jun 2 12:45:49 EDT 2014


Would appreciate some assistance; we modified the default incident classifications, functions and constituencies to match our organization.  Since then, the built-in "overview report" no longer returns results.

This is what is being returned:

Start date

Sat May 03 11:25:49 2014

End date

Mon Jun 02 11:25:49 2014


Incident Report Summary (including unlinked Incident Reports)

Outstanding reports at the beginning of this period

0

Total new reports for this period

5

Incident Reports resolved during this period

1

Reports unresolved at the end of the period

0

ISOC SMTR
Incident reports received

Unclassified

0

Corporate Investigations
Incident reports received

Unclassified

0

Data NOC
Incident reports received

Unclassified

0

Network Security
Incident reports received

Unclassified

0



Robert Moerman, CISSP
Manager, Security Monitoring & Threat Response






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