[Rtir] RV: RTIR extension activation with RT 4.2.3

[Giles Coochey]

On 20/03/2014 15:30, gmsalazarmit at gmail.com wrote:
> Greetings, I would really appreciate your help,  I am using Debian 7 
> with RT 4.2.3.
> I installed RT IR 3.0.0
>
> But can't activate the extension.
>
> I tried with:
>
> Set (@Plugins, 'RT::IR');
> Set (@Plugins 
> <invoke://1,default:0,eyJ1cmkiOiJ0d2l0dGVyOmNvbm5lY3Q6QFBsdWdpbnMiLCJkYXRhIjoiUUZCc2RXZHBibk1BIn0=>, 
> (RT::IR));
> Set (@Plugins 
> <invoke://1,default:0,eyJ1cmkiOiJ0d2l0dGVyOmNvbm5lY3Q6QFBsdWdpbnMiLCJkYXRhIjoiUUZCc2RXZHBibk1BIn0=>, 
> (qw(RT::IR)));?
>
>
> Note:
> ?"In Rtir readme, the required packages section  specifies RT 4.0.14 
> or later  "
>
> Thank you very much for any reply.
>
https://www.bestpractical.com/rtir/

"Designed for use with 4.0"

RTIR 3.0 doesn't work with 4.2, I believe.

-- 
Regards,

Giles Coochey, CCNP, CCNA, CCNAS
NetSecSpec Ltd
+44 (0) 8444 780677
+44 (0) 7983 877438
http://www.coochey.net
http://www.netsecspec.co.uk
giles at coochey.net

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