[rtir] rt cmdline client - attach tickets like RTIR does

Otmar Lendl ol at bofh.priv.at
Mon Apr 20 07:58:19 EDT 2015


On 13.04.2015 22:54, Chris Warren wrote:
> Hello, 
> Does anybody know if it is possible to attach tickets the way RTIR does, but using the rt cmdline client? 
> 

Yes.

$ rt link $report_id memberof $incident_id
$ rt link $investigation_id memberof $incident_id

> Similarly, is it possible to specify headers via 'rt correspond' ? 

Yes, if you mean by headers the transaction-metadata like Subject,
Requestor, Custom-Fields, ...

The format is a bit byzantine, it's best to try

$ rt comment -m "sample text" -e $ticketnum

and look at the file rt is giving you to edit.

/ol
-- 
-=-  Otmar Lendl  --  ol at bofh.priv.at  --  http://lendl.priv.at/  -=-


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