[rtir] Strange issue with the link under # in the ticket history for each transaction with an extra id=xxxxxxx parameter

Jim Brandt jbrandt at bestpractical.com
Wed Oct 19 17:04:57 EDT 2016


We have a branch with a fix, but haven't released it in a new version 
yet. You can grab it here:

https://github.com/bestpractical/rtir/commit/92355640e24aabd24512025b8822dc381f563759


On 10/19/16 2:14 PM, Landon Stewart wrote:
> When viewing a ticket and scrolling down to the history where it shows
> the transactions the '#' beside each transaction is a link to that
> particular transaction but ours have an extra id=xxxxx parameter in each
> of them which makes them broken links if one tries to use them.
>
> The links for each are like this:
> https://rt.hostname.tld/RTIR/Display.html?id=34294181?id=34294181#txn-4659441
>
> Instead of:
> https://rt.hostname.tld/RTIR/Display.html?id=34294181#txn-4659441
>
> Where is this done and what could be the issue?  I've been searching
> through the CallBacks and .html files and trying small changes but
> without much luck.
>
> The screenshot below shows the #'s I'm talking about.
>
>
> --
> Landon Stewart
> Lead Analyst - Abuse and Security Management
> INTERNAP ®
> 📧 lstewart at internap.com
> 🌍 www.internap.com
>
>
>
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