[sd] Hiveminder Support

Thomas Sibley trs at bestpractical.com
Thu Mar 3 10:55:47 EST 2011

Hi Nick,

On 01 Mar 2011 15:57, Nick Gasparovich wrote:
> I'm working on trying to get SD to sync up tickets between our RT
> instance and Hiveminder.
> After digging around in the code, I found the syntax format for
> hiveminder to be: hm:http://hiveminder.com
> I tried it out, but this only pulls tickets from my personal group.
> Is there anyway of specifying a specific group to pull from? (For
> example, I have a group with other members labeled as "SUNYIT TIS
> Systems Development"

You should be able to do something like this:

    hm:http://hiveminder.com|group=Group Name;tag=foo

although I forget where that's doc'ed (if it even is).

> My next question is related to RT.  Currently we're doing LDAP auth
> but will be migrating to CAS auth soon.  Is there any way to get this
> to work with CAS, and if not, is there a way to point directly at the
> database instead of the url?

I don't believe SD supports alternate auth for RT, and it certainly
doesn't support talking directly to RT's database.  How are you
injecting mail into RT with rt-mailgate?  A common solution to this
problem for other uses of RT is to open up another vhost that isn't
behind external auth.


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