[rt-devel] merging tickets

James O'Kane jo2y at midnightlinux.com
Fri May 2 16:52:41 EDT 2003


Hi,
We've had a few cases of mis-merging of tickets. I'm wondering if it would 
be a good idea to add a dropdown next to the text box that listed ticket 
subject lines to choose from?
I don't see why this isn't possible, it's more a question of what to list 
and if it's worth the extra overhead.
My first thought was to list the currently open tickets, but that's 
probably not sufficient, and listing all tickets is probably way too many. 
I'm thinking the last N tickets would be good, if the box for entering any 
number is still there. Has anyone else thought about this?

I'll probably impliment this to get a better feel for the 
internals. (Please wait 4 to 6 years for delivery.) 

-james





More information about the Rt-devel mailing list