[Rt-devel] Problems searching on custom fields!

Ruslan Zakirov ruslan.zakirov at gmail.com
Sun Oct 9 10:48:40 EDT 2005


On 8/19/05, Bjørn Skovlund Rydén <bjorn at 247ms.com> wrote:
> Hi!
>
> I have a few issues regarding the Custom Fields, and especially searching on them.
>
> 1: I can't seem to find a way to make a CF global, so it shows up in the query builder before choosing a queue. It doesn't show up before choosing the queue, even when I have applied the CF to all queues, but then again, this might just be me being blind on how to make the CF global(?)

/Admin/Global/CustomFields/Queue-Tickets.html ?

>
> 2: When choosing to search on a CF value in the query builder, after having chosen a queue, it won't add the statement to the query. I can add other things like dates etc., but not a CF field, just doesn't go in "Current search"-box.
Tested with current SVN, it works.

>
> 3: Is it possible to make it so that the quick search in the top of the screen searches specific CFs too?

Do you mean "Simple search"?

>
> I'm running a SVN checkout from about two days ago of the 3.5-TESTING branch.
>
> Thanks in advance!
>
> Cheers :)
>
> Bjørn Skovlund Rydén
> System- and Networkadministration
> 24/7 MusicShop
> _______________________________________________
> Rt-devel mailing list
> Rt-devel at lists.bestpractical.com
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-devel
>


--
Best regards, Ruslan.


More information about the Rt-devel mailing list