[Rt-devel] RT shredder, data retention

[Alex Meyer]

I think I asked this question about a year ago. What is the status of  
implementing something that allows you to delete tickets from the  
database? I know that RT functions on the premise that you can easily  
go back and look up old tickets but what about those concerned with  
data retention times? We only want to retain data for 6 months to a  
year, not for the life of the database. Has anyone developed anything  
that allows for removal of tickets from the database? I know there is  
RT-shredder but it is far too slow. We could run it continuously and  
not get anywhere close to keeping up with day to day tickets never- 
mind the backlog we have now.

Thanks,
Alex





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