[rt-users] Re: new install problem... (fwd)

[Dale Wilhelm]

nope... I changed the alias to root at machine.domain.com and root mail is
working fine... could it be something wrong with the config for rt? What
variable is used to set the mail address? Does there need to be a specific
user account on the machine? Could this be an exim-to-rt issue?


-<0>-
dale ryon wilhelm
senior unix system administrator
www.myprimetime.com

UNIX 'IS' user friendly - it's just selective about who its friends are...

On Wed, 16 Aug 2000, Jonathan Detert wrote:

> just a suggestion:
> 
> I'm guessing the problem has to do with your mail delivery mechanism.
> To test, do this:
> on your rt serving host, change the alias to something simple (e.g.
> forward to root or something) so as to take rt out of the equation.
> 
> Then try sending email to the same address and see if it arrives.  I'm
> betting that it doesn't arrive, and that you get the same error, which
> would indicate the problem is not with rt, but your mail system.
> 
> * Dale Wilhelm <dwilhelm at myprimetime.com> [000816 11:39]:
> > I am having trouble getting rt to accept incoming mail to the alias I have
> > setup... Any suggestions? Check below for details... 
> > 
> > I have an alias on a mailserver that forwards to the rt servers. Everytime
> > it bounces with an error that looks like the rt server refuses the
> > connection...
> > 
> > 
> > -<0>-
> > dale ryon wilhelm
> > senior unix system administrator
> > www.myprimetime.com
> > 
> > UNIX 'IS' user friendly - it's just selective about who its friends are...
> > 
> > ---------- Forwarded message ----------
> > Date: Tue, 15 Aug 2000 21:23:40 -0400
> > From: Jesse <jesse at fsck.com>
> > To: Dale Wilhelm <dwilhelm at myprimetime.com>
> > Subject: Re: new install problem...
> > 
> > What MTA? I'd suggest you try rt-users at fsck.com
> > 
> > 
> > On Tue, Aug 15, 2000 at 04:25:12PM -0700, Dale Wilhelm wrote:
> > > Hello Jesse... 
> > > 
> > > I am having trouble with rt in regards to mail access... It seems that the
> > > box does not know about the mail alias that I am using... Here is a copy
> > > of the header:
> > > 
> > > -----------------------------------------------------------------------------
> > > This message was created automatically by mail delivery software.
> > > 
> > > A message that you sent could not be delivered to all of its
> > > recipients. The
> > > following address(es) failed:
> > > 
> > >   mpt-help at hydrogen.myprimetime.com:
> > >     unknown local-part "mpt-help" in domain "hydrogen.myprimetime.com"
> > > 
> > > ------ This is a copy of the message, including all the headers. ------
> > > 
> > > Return-path: <dwilhelm at myprimetime.com>
> > > Received: from dwilhelm (helo=localhost)
> > >         by mail.myprimetime.com with local-esmtp (Exim 3.03 #1)
> > >         id 13OpzK-000780-00
> > >         for mpt-help at myprimetime.com; Tue, 15 Aug 2000 16:19:18 -0700
> > > Date: Tue, 15 Aug 2000 16:19:18 -0700 (PDT)
> > > From: Dale Wilhelm <dwilhelm at myprimetime.com>
> > > To: mpt-help at myprimetime.com
> > > Subject: test #1
> > > 
> > > 
> > > 
> > > -<0>-
> > > dale ryon wilhelm
> > > senior unix system administrator
> > > www.myprimetime.com
> > > 
> > > UNIX 'IS' user friendly - it's just selective about who its friends are...
> > > 
> > > 
> > > 
> > 
> > -- 
> > jesse reed vincent --- root at eruditorum.org --- jesse at fsck.com 
> > pgp keyprint: 50 41 9C 03 D0 BC BC C8 2C B9 77 26 6F E1 EB 91
> > -------------------------------------------------------------
> > "If IBM _wanted_ to make clones, we could make them cheaper and faster than
> > anyone else!"  - An IBM Rep. visiting Vassar College's Comp Sci Department.
> > 
> > 
> > 
> > _______________________________________________
> > rt-users mailing list
> > rt-users at lists.fsck.com
> > http://lists.fsck.com/mailman/listinfo/rt-users
> 
> -- 
> Happy Landings,
> 
> Jon Detert
> Unix System Administrator, Milwaukee School of Engineering
> 1025 N. Broadway, Milwaukee, Wisconsin 53202
>