[rt-users] https bug

[Yan Fitterer]

Er... Thanks for pointing me in the right direction, but unless I'm 
much mistaken, the "fix" will be worse that the ill in my case. I run 
both an http and https virtual hosts against the same RT instance, 
so if I was to set $WebBaseURL, it would in all cases break one 
server or the other. If I leave it to http: then when I access RT via 
https, I get in some browsers a request to load "non-secure items", 
which then fails silently. If I set it to https, then every time the page 
loads, I get a "license certificate" string of popup windows... Not 
good.

However, experimenting with the $WebBaseURL, it seems that 
setting it to "" works without breaking anything obvious.

Does anybody on the list knows a "Good Reason" not to set 
$WebBaseURL to null?

Thanks again for pointing me in the right direction,
Yan


----  On 23 Apr 2002, at 13:14, Darrin Walton wrote:  ----

>   |+ I've noticed that my https instance of RT has an http:// address
>   |+ (http://domain.co.uk/NoAuth/images/rt.jpg) for the rt.jpg file
>   that |+ appears on the left of the "title bar". Therefore, if the
>   http address is |+ not accessible (connecting from the Internet for
>   ex), the picture |+ doesn't display. |+ |+ Not a major problem
>   really - but should be fixed sometime!
> 
> So fix it!  Edit your config.pm, change $WebBaseUrl to read:
> $WebBaseUrl = "https://domain.co.uk";
> 
> You'll notice, that RT builds the path via:
> 
> $WebURL = $WebBaseURL . $WebPath . "/";
> $WebImagesURL = $WebURL."/NoAuth/images/";
> $LogoURL = $WebImagesURL."/rt.jpg";
> 
> You see.  It builds it from WebURL, which is built from $WebBaseURL
> and $WebPath.
> 
> Its not a bug in RT, its a mistake in your config file.
> 
> -darrin
> 
> 
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-- 
Yan Fitterer
IT Manager, Royal Academy of Music
E-mail : y.fitterer at ram.ac.uk
Marylebone Rd, London, NW1 5HT
Phone (+44) 20 7873 7365 Fax (+44) 20 7873 7364