[rt-users] Message Attachments not being delivered

[Phil Dibowitz]

Bruce Campbell wrote:

> 
> In general, the contrib stuff comes with a basic 'this is something I've
> quickly hacked up for my installation, this is what it does, heres the
> perl-library.pm file, heres the insert script, have fun'.  Its assumed
> that if you're looking at Contrib stuff, you have followed enough of the
> rt-devel list to nderstand where they go.
> 
> You may find http://www.fsck.com/rtfm/factoid.html?id=133 useful n giving
> a brief overview of where to put the basics, and
> http://www.fsck.com/rtfm/factoid.html?id=138 for even more gory details.
> 
> If its not in RT/FM, we can put it there.  Heck, I should write a book on
> this ;)

> 


Bruce, you've been really helpful. I have one more question...

I copied the pm file into the Action directory, and I ran the perl script and 
it said it created 13 ScripActions successfully.

When I go into RT though, I'm assuming what I want to do is "Modify Global 
Scripts" and add
Condition: OnComment
Do: NotifyWithAttachment
Template: Correspondence

Unfortunately "NotifyWithAttachment" isn't one of the options there.... So I'm 
quite confused. Any help would be much appreciated. Thanks again.


Phil
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