[rt-users] Re: Writing custom scrips in RT 3.0 web interface

[michab]

hi Jesse,

i asked several times, nobody gave an answere.
how can we write scripts and support RT3 if nobody is willing to give
an answere ?

can you please take a look (also in den dev-list) to the subject: "Free Selects in DB, who already did it ?"

and maybe one of the developers of RT is clement to give some help here..

thx+best regards,
micha

Am Tue, 15 Jul 2003 13:41:35 -0400, schrieb Jesse Vincent (jesse at bestpractical.com):
>
>
>On Tue, Jul 15, 2003 at 10:39:34AM +0200, Przemyslaw Jaroszewski wrote:
>> My current issue is trying to find a comprehensive list of variables that
>> can be used in custom scrips and possible values that can be assigned to
>> them.
>
>Well, "variables" isn't quite right, since you've got the full power of
>perl in those templates. The entire RT api is available to you.
>
>$Ticket, $Transaction, $Argument and $Requestor are available as
>convenience variables. Full documentation on Ticket and Transaction
>objects is available using perldoc.
>
>>
>> It seems many people are asking for more info on scrips on the mailing list
>> rt-users - without any luck :(
>>
>> Best regards
>> Przemek

-- michab, micha_rt at internetx.de on 16.07.2003