[rt-users] new users can't login / digest:: md5 ??

[Hodge, Jeff F (ECIII)]

I have just installed RT 3-0-3 using mysql 4.0.12.  For the most part
everything went well with the install.  The root superuser can log in and
create new users, and looking into the DB the users are in the user table,
however the users can't log into RT.   Similar to problem from archived
thread as shown below.  Another interesting thing is that each new user has
the same password stored in the users table....even though I have assigned
different passwords to new users.  Also I have checked both "Let this user
access RT" and "Let this user be granted rights".  As far as the digest::md5
suggestion, I'm not entirely sure whcih version is installed, or actualy how
to check it.....newbie.
thoughts?
 




Phil Homewood pdh at snapgear.com  <mailto:pdh%40snapgear.com>
Mon, 14 Jul 2003 09:29:21 +1000 
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Joao Rechena wrote:
> Hi, I've just instaled the rt 3-0-3, after some headakes I've managed to 
> login with root and the paths are all correct, the problem now is login 
> with new users it keeps telling me "Your username or password is 
> incorrect", I have the user enabled and also the option grant this user 
> rights... 

<http://lists.fsck.com/pipermail/rt-users/2003-May/014296.html>

perhaps?
-- 
Phil Homewood, Systems Janitor, <http://www.SnapGear.com>
pdh at snapgear.com <mailto:pdh at snapgear.com> Ph: +61 7 3435 2810 Fx: +61 7
3891 3630
SnapGear - Custom Embedded Solutions and Security Appliances




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