[rt-users] email interface -- newbie question

Jens Porup jens at cyber.com.au
Tue Jul 6 23:31:50 EDT 2004


I've had a good look through the pdf manual, and I've searched the
archives, and I haven't found what I'm looking for.

I'm completely new to RT, and I want to learn how to set up and use the
email interface, so that non-staff can email and auto-create tickets
(that's the general idea of RT, right?)

Can anyone point me in the right direction for this?



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