[rt-users] One user - multiple email addresses

Sam Stickland sam_ml at spacething.org
Tue Mar 23 07:09:34 EST 2004


Hi,

I have to wear a couple of hats here - handling tickets for what appear to
be two companies to the outside world. Call them Company A and Company B ;)
I have an email account under each companies name for talking to clients.

Currently, there are two queues, and I have two separate logins, each with a
seperate email address.

But while this keeps up appearances with the outside world, it obviously
makes management more difficult. I figure that this problem must have come
up before for other people, so I was wondering if anyone had a more elegant
solution (if one exists).

We can take this onto the development list if it would be more appropiate
there (although my coding time is quite limited at the moment).

Sam





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