[rt-users] Image display brokenish after upgrade (3.4.4 -> 3.6.1)

Jesse Vincent jesse at bestpractical.com
Tue Oct 10 13:33:20 EDT 2006


 bet  you did a dump and reload of your database on mysql without
 setting the charset to binary.


On Tue, Oct 10, 2006 at 01:21:03PM -0400, Marlier, Ian wrote:
> Hi, all --
> 
> I'm working on upgrading an existing 3.4.4 install to 3.6.1.  It's gone
> very smoothly, save one issue that can I find no mention of in the list
> archives, on the wiki, or elsewhere.
> 
> After upgrading, images don't display properly.  They appear severely
> pixilated, to the point that they're meaningless.  For example:
> * http://tallape.org/images/rt-upgrade/image1-old.png is an image
> displayed via the RT-3.4.4 image display code; 
> http://tallape.org/images/rt-upgrade/image1-new.png is the same image
> displayed with the RT-3.6.1 image display code
> 
> * http://tallape.org/images/rt-upgrade/image2-old.png is displayed with
> the 3.4.4 code;
> http://tallape.org/images/rt-upgrade/image2-new.png is the same image
> displayed with the 3.6.1 code.
> 
> I did find this note in the RT-3.6.0 release notes, that might be
> relevant:
> "Cleaned up the way we were opening files in the image autohandler,
> including setting binmode and flushing the buffers to prevent loading
> the entire file into memory."
> 
> That said, even if it is relevant, I can't find a way to alter the
> behavior.
> 
> Has anyone else experienced this issue, who might have pointers on
> resolving it?  
> 
> Alternately, anyone have suggestions for ways to debug what's happening?
> Even with "Set($LogToSyslog, 'debug');" nothing useful is appearing in
> my logs...
> 
> Thanks!
> 
> - Ian
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