[rt-users] Public Interface

[Stefan Hornburg]

I recently start to use RT for tracking bugs and issues in projects for 
my customers. Now I would like to extend this to open source software,
where everyone should be able to view and comment on tickets.

Questions:

1. How can I setup a "guest" account for unauthorized users like on 
rt.cpan.org ?

2. How can I instruct RT to add a comment to ticket #12345 from an email 
to 12345 at support.linuxia.de with arbritrary subject ?

Regards
	Racke



-- 
LinuXia Systems => http://www.linuxia.de/
Expert Interchange Consulting and System Administration
ICDEVGROUP => http://www.icdevgroup.org/
Interchange Development Team