[rt-users] Could not load valid user

IT GUY itinfoguy at gmail.com
Wed Jun 4 12:46:28 EDT 2008


On Mon, Jun 2, 2008 at 1:10 PM, Ruben Lehmann <rlehmann at monzoon.net> wrote:

> Hi
>
> I granted globally to 'Everyone' the right 'ReplyToTicket' but I still
> get this message:
>
> -----------
> RT could not load a valid user, and RT's configuration does not allow
> for the creation of a new user for this email (example at example.com).
>
> You might need to grant 'Everyone' the right 'ReplyToTicket' for the
> queue Example.
> -----------
>
> Regards
>
>
> Monzoon Networks AG
> Ruben Lehmann
> Network Engineer
>
> Riedthofstrasse 124, CH-8105 Regensdorf
> tel: +41 43 500 04 76 mobile: +41 78 656 47 72
>


 Try adding 'Everyone' the right 'Create Ticket' as well.

Yogesh


> ----------------------------------------------------------
> Nomadic Workers - hotspot.monzoon.net
> Wireless Internet - home.monzoon.net
> Surf the safer way - www.swissvpn.net
> ----------------------------------------------------------
>
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Community help: http://wiki.bestpractical.com
> Commercial support: sales at bestpractical.com
>
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20080604/6b55d564/attachment.htm>


More information about the rt-users mailing list