[rt-users] RT 3.6.5 and Sendmail error and looks like perl error

Kobus Bensch kbensch at fullnet.co.uk
Tue Mar 11 14:24:15 EDT 2008


Hello everyone

 

I have been seeing this in the sendmail logs:

Mar 11 18:20:12 centos sendmail[7978]: m2BGLulV003149:
to="|/opt/rt3/bin/rt-mailgate --queue 'FSL' --action correspond --url
http://rt.comp.co.uk/", ctladdr=<fsl at rt.comp.co.uk> (8/0), delay=01:58:16,
xdelay=00:00:01, mailer=prog, pri=661951, dsn=4.0.0, stat=Deferred: prog
mailer (/usr/sbin/smrsh) exited with EX_TEMPFAIL

 

Can anybody help me sort this.

 

I also did the following:

cat test |/opt/rt3/bin/rt-mailgate --queue 'FSL' --action correspond --url
http://rt.comp.co.uk/ --debug

 

and I get this:

Connecting to http://rt.comp.co.uk//REST/1.0/NoAuth/mail-gateway at
/opt/rt3/bin/rt-mailgate line 102, <> line 1.

Can't locate object method "seek" via package "File::Temp" at
/usr/lib/perl5/site_perl/5.8.8/MIME/Parser.pm line 816, <GEN29> line 27.

 

Stack:

  [/usr/lib/perl5/site_perl/5.8.8/MIME/Parser.pm:816]

  [/usr/lib/perl5/site_perl/5.8.8/MIME/Parser.pm:1083]

  [/usr/lib/perl5/site_perl/5.8.8/MIME/Parser.pm:1177]

  [/usr/lib/perl5/site_perl/5.8.8/MIME/Parser.pm:1150]

  [/opt/rt3/lib/RT/EmailParser.pm:231]

  [/opt/rt3/lib/RT/EmailParser.pm:179]

  [/opt/rt3/lib/RT/EmailParser.pm:139]

  [/opt/rt3/lib/RT/Interface/Email.pm:549]

  [/opt/rt3/share/html/REST/1.0/NoAuth/mail-gateway:61]

RT server error.

 

The RT server which handled your email did not behave as expected. It

said:

 

Can't locate object method "seek" via package "File::Temp" at
/usr/lib/perl5/site_perl/5.8.8/MIME/Parser.pm line 816, <GEN29> line 27.

 

Stack:

  [/usr/lib/perl5/site_perl/5.8.8/MIME/Parser.pm:816]

  [/usr/lib/perl5/site_perl/5.8.8/MIME/Parser.pm:1083]

  [/usr/lib/perl5/site_perl/5.8.8/MIME/Parser.pm:1177]

  [/usr/lib/perl5/site_perl/5.8.8/MIME/Parser.pm:1150]

  [/opt/rt3/lib/RT/EmailParser.pm:231]

  [/opt/rt3/lib/RT/EmailParser.pm:179]

  [/opt/rt3/lib/RT/EmailParser.pm:139]

  [/opt/rt3/lib/RT/Interface/Email.pm:549]

  [/opt/rt3/share/html/REST/1.0/NoAuth/mail-gateway:61]

 

Now I am not too hot on this type of perl stuff, but I did try to update
File::Temp which was successful, but still the same problem.

 

I run RT 3.6.5 on Centos 5 with sendmail.

 

Please can someone help and let me know if you need more info to help me
sort this.

 

Thanks

 

Kobus

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