[rt-users] Allow client to see their requested tickets

Dave Wells dave.wells at foreshore.net
Thu Apr 2 07:53:47 EDT 2009


Hi,

We have a requirement to allow our clients to have access to our
ticketing system.

We only want to allow them to see tickets that they are the requester
for.

We would also like them to have the ability to reply within their
tickets.

Its highly important that they obviously cant see any tickets that they
are not the requester for.

What would be the best way to go about this?

Many Thanks
Dave




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