[rt-users] How to automatically route tickets to queues based on sender email address

[Kevin]

Hi All,

I am running the latest version of RT and I have several queues for my
clients. They all use a single email address to submit support requests, but
they all go to the Default queue. I  want to route tickets to the
appropriate queues upon arrival based on the sender email address. For
instance if an email comes from someone at hotmail.com, I want it to go to the
Hotmail queue, and if it from someone at gmail.com, I'd like to have it go to
the gmail queue, and so on.

Thanks
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