[rt-users] mailgate cannot forward emails to queses after upgrade from 4.0.7 to 4.2.1 EX_TEMPFAIL error
mamir
mamir at ucdavis.edu
Tue Dec 10 13:28:53 EST 2013
I am seeking desperately some help to figure out the issue I am having after
upgrading from RT 4.0.7 to 4.2.1. New RT seems to working fine other than
mailgate cannot forward outside email to queues. I can send out the mail
from RT web interface without problems. Rt debug is not giving any useful
logs.
Here is the tail from sendmail's log file
Dec 4 10:17:11 rt-dev sm-mta[13877]: rB4IHA97013875:
to="|/opt/rt4/bin/rt-mailgate --debug --queue mamirtest --action correspond
--url https://rt-dev.myrt.com", ctladdr=<mamirtest at rt-dev.myrt.com> (8/0),
delay=00:00:00, xdelay=00:00:00, mailer=prog, pri=35334, dsn=4.0.0,
stat=Deferred: prog mailer (/bin/sh) exited with EX_TEMPFAIL
Here is the result of make testdeps RT mailgate stop working after I run
make fixdeps.
users:
rt group (www-data) ...found
bin owner (root) ...found
libs owner (root) ...found
libs group (bin) ...found
web owner (www-data) ...found
web group (www-data) ...found
CLI dependencies:
Text::ParseWords ...found
Term::ReadKey ...found
Getopt::Long >= 2.24 ...found
HTTP::Request::Common ...found
Term::ReadLine ...found
LWP ...found
CORE dependencies:
Storable >= 2.08 ...found
Encode >= 2.39 ...found
Crypt::Eksblowfish ...MISSING
Module::Versions::Report >= 1.05 ...found
List::MoreUtils ...found
Errno ...found
DBI >= 1.37 ...found
Devel::StackTrace >= 1.19 ...found
HTTP::Message >= 6.0 ...MISSING
Text::Password::Pronounceable ...found
Devel::GlobalDestruction ...found
Time::ParseDate ...found
IPC::Run3 ...found
Tree::Simple >= 1.04 ...found
HTML::Scrubber >= 0.08 ...found
HTML::Quoted ...found
Sys::Syslog >= 0.16 ...found
Mail::Mailer >= 1.57 ...found
Data::GUID ...MISSING
HTML::Mason >= 1.43 ...found
HTML::Entities ...found
LWP::Simple ...found
Symbol::Global::Name >= 0.04 ...MISSING
DateTime::Format::Natural >= 0.67 ...MISSING
Plack >= 1.0002 ...MISSING
File::Glob ...found
Class::Accessor >= 0.34 ...found
Text::Wrapper ...found
Regexp::Common::net::CIDR ...found
Log::Dispatch >= 2.30 ...MISSING
HTML::FormatText::WithLinks::AndTables ...MISSING
DateTime >= 0.44 ...found
CGI::Emulate::PSGI ...found
Text::Quoted >= 2.07 ...MISSING
Regexp::IPv6 ...found
CGI >= 3.38 ...found
CSS::Squish >= 0.06 ...found
DateTime::Locale >= 0.40 ...found
CGI::PSGI >= 0.12 ...found
Apache::Session >= 1.53 ...found
Date::Extract >= 0.02 ...MISSING
Digest::SHA ...found
HTML::Mason::PSGIHandler >= 0.52 ...found
MIME::Entity >= 5.504 ...MISSING
Locale::Maketext::Lexicon >= 0.32 ...found
Module::Refresh >= 0.03 ...MISSING
Role::Basic >= 0.12 ...MISSING
Digest::base ...found
File::Temp >= 0.19 ...found
Date::Manip ...MISSING
Locale::Maketext >= 1.06 ...found
HTML::RewriteAttributes >= 0.05 ...MISSING
Text::Template >= 1.44 ...found
CGI::Cookie >= 1.20 ...found
Scalar::Util ...found
XML::RSS >= 1.05 ...found
File::Spec >= 0.8 ...found
Text::WikiFormat >= 0.76 ...found
DBIx::SearchBuilder >= 1.65 ...MISSING
File::ShareDir ...found
Regexp::Common ...found
Digest::MD5 >= 2.27 ...found
HTML::FormatText::WithLinks >= 0.14 ...MISSING
Mail::Header >= 2.12 ...MISSING
Locale::Maketext::Fuzzy >= 0.11 ...MISSING
Time::HiRes ...found
Email::Address::List ...MISSING
Net::CIDR ...found
JSON ...found
UNIVERSAL::require ...found
Email::Address >= 1.897 ...MISSING
Plack::Handler::Starlet ...found
DASHBOARDS dependencies:
URI::QueryParam ...found
URI >= 1.59 ...found
MIME::Types ...found
FASTCGI dependencies:
FCGI::ProcManager ...found
FCGI >= 0.74 ...found
GD dependencies:
GD::Text ...found
GD ...found
GD::Graph >= 1.47 ...MISSING
GPG dependencies:
File::Which ...MISSING
PerlIO::eol ...found
GnuPG::Interface ...found
ICAL dependencies:
Data::ICal ...found
MAILGATE dependencies:
Pod::Usage ...found
LWP::UserAgent >= 6.0 ...MISSING
Crypt::SSLeay ...MISSING
Getopt::Long ...found
Net::SSL ...MISSING
LWP::Protocol::https ...found
Mozilla::CA ...MISSING
PG dependencies:
DBD::Pg >= 1.43 ...found
SMIME dependencies:
String::ShellQuote ...MISSING
File::Which ...MISSING
Crypt::X509 ...MISSING
USERLOGO dependencies:
Convert::Color ...found
SOME DEPENDENCIES WERE MISSING.
MAILGATE missing dependencies:
LWP::UserAgent >= 6.0 ...MISSING
Mozilla::CA ...MISSING
Net::SSL ...MISSING
Crypt::SSLeay ...MISSING
SMIME missing dependencies:
Crypt::X509 ...MISSING
File::Which ...MISSING
String::ShellQuote ...MISSING
GPG missing dependencies:
File::Which ...MISSING
GD missing dependencies:
GD::Graph >= 1.47 ...MISSING
CORE missing dependencies:
Text::Quoted >= 2.07 ...MISSING
DBIx::SearchBuilder >= 1.65 ...MISSING
Crypt::Eksblowfish ...MISSING
Data::GUID ...MISSING
MIME::Entity >= 5.504 ...MISSING
Date::Extract >= 0.02 ...MISSING
Symbol::Global::Name >= 0.04 ...MISSING
HTML::FormatText::WithLinks >= 0.14 ...MISSING
DateTime::Format::Natural >= 0.67 ...MISSING
Plack >= 1.0002 ...MISSING
Module::Refresh >= 0.03 ...MISSING
Role::Basic >= 0.12 ...MISSING
Mail::Header >= 2.12 ...MISSING
Locale::Maketext::Fuzzy >= 0.11 ...MISSING
Email::Address::List ...MISSING
HTTP::Message >= 6.0 ...MISSING
Log::Dispatch >= 2.30 ...MISSING
HTML::FormatText::WithLinks::AndTables ...MISSING
Date::Manip ...MISSING
HTML::RewriteAttributes >= 0.05 ...MISSING
Email::Address >= 1.897 ...MISSING
Perl library path for /usr/bin/perl:
/etc/perl
/usr/local/lib/perl/5.10.1
/usr/lib/perl5
/usr/share/perl5
/usr/lib/perl/5.10
/usr/share/perl/5.10
/usr/local/lib/site_perl
--
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