[rt-users] Chart and Show Results not showing correct query

Kevin Falcone falcone at bestpractical.com
Wed Dec 18 11:31:37 EST 2013


On Tue, Dec 17, 2013 at 09:12:17PM +0000, Richard McMahon wrote:
> 
> I have been using the Chart option in RT 3.8. When I click on Show
> Results a different query is shown e.g. the most recent other saved
> query.

RT 3.8 is no longer receiving anything other than security bugfixes.
You also don't specify which version of 3.8 you're running, but it's
quite likely that some of your complaints have been addressed in the
new charting in 4.2.

If you can replicate these bugs on 4.2, please let us know.

-kevin

> Also, it would be useful if the Total result in the table on the
> Chart executed the full query. See attached chart.
> 
> Related to the above is the ability to edit the query than creates
> a chart. I get inconsistent results so it looks like the query
> linked to a saved Chart might be a clone of the query run when the
> Chart is saved.
> 
> thanks Richard
> 


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