[rt-users] Installation help

Sobecki, Joseph sobeckij at wilmette.com
Fri Jul 5 13:03:22 EDT 2013


Hi,

First hope that everything had a good 4th of July.

I am running Ubuntu Server. I have unzipped the RT package into "/var/www/" directory and try to run
sudo /var/www/rt/configure --help
&
/var/www/rt/configure --help

Both commands fail (see attached screenshot). I originally tried to upload the files to the /sr/ directory but didn't have permissions and choose to use /var/www/ because it was the one directory (besides /home/) that I had already created permissions for.

This is my first time trying to do an install of this type and I have had a really hard time.

Thanks.

Best,
Joseph Sobecki
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