[rt-users] Search for Articles on reply not working?

Max McGrath mmcgrath at carthage.edu
Tue Jul 30 13:00:13 EDT 2013


Running 4.0.16.  Just poking around to see what changes there are.  When I
go to reply to a ticket, I am trying to search for articles and nothing
pops up.

I recall in my last version - 4.0.6 -- there was a drop down containing all
my articles.  Now I can't seem to apply an article in my reply.  Am I
missing something?
--
Max McGrath
Network Administrator
Carthage College
262-552-5512
mmcgrath at carthage.edu
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