[Rtir] Formatted output from RTIR
matt.newham at gmail.com
Mon Mar 12 11:48:13 EDT 2012
Hey guys. Im wondering if it is possible to create "outputs" from RTIR -
for example if I want to issue a paper based report about an incident, can
I automatically extract metadata from the RT Incident Report and import it
into a Word/HTML template?
Im very sure this is practical and possible, however thought I would get
the lists thoughts and ask if anyone has done anything similar?
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