[Rtir] Formatted output from RTIR

Matt Newham matt.newham at gmail.com
Mon Mar 12 11:48:13 EDT 2012

Hey guys. Im wondering if it is possible to create "outputs" from RTIR -
for example if I want to issue a paper based report about an incident, can
I automatically extract metadata from the RT Incident Report and import it
into a Word/HTML template?

Im very sure this is practical and possible, however thought I would get
the lists thoughts and ask if anyone has done anything similar?


Matt Newham
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rtir/attachments/20120312/abd6778d/attachment.html>

More information about the Rtir mailing list