[rt-devel] Re: [rt-commit] CVS commit: rt

[Jesse]

On Wed, Mar 22, 2000 at 08:41:21PM +0100, Tobias Brox wrote:
> > It would mean that whenever that entry in Watchers matches the current
> > transaction, the NotifyWatchers.pm action
> 
> You never told about NotifyWatchers.pm, but it might be a good idea.
> Though I'm not sure about it.

That's because I hadn't gotten around to dealing with it yet. sorry

> 
> > would send mail to the watcher's email 
> > address with the template listed in the watchers table.
> 
> Regardless of which transaction is beeing done?  Might be a good idea.
> Then NotifyWatchers clearly need to be narrowed to only Bcc and Cc
> watchers.  Anyway, different templates might be wishable for different
> transaction types...as the defaults I've putted in, they're related to the
> different transaction types, rather than personal preferences.
>
As an aside, I think I'd like to change it from Cc and Bcc to Cc and Administrative Cc.
Cc/Bcc didn't make enough sense when trying to explain who should get comments and who shouldn't.

 
> > This can be done but only via scrips.
> 
> Today we have three levels of subscription; "All transactions", "comments
> and correspondence" and "correspondence only".  I think it should be
> very easy to keep those three levels (at an individual level) and still
> possible to add flexibility.  I can't see any good ways to fix this with
> the current design ideas ... maybe with the exception of adding a field
> for transaction type to the watchers.
>

The original idea was that for more complex behavior, we would build more complex
actions. That's what &IsApplicable is for
 
> I fear that both scrips and watchers might be filled up with really a lot
> of almost similar entries if we add too many fields to those tables.
> Particularly I think it will be a Wrong Thing To Do to duplicate the
> description field in the Scrips.  Moving things out and into new tables
> might be a solution.
> 

*nod* I'll take a look

> > > transaction - how do I turn it off?
> > > 
> > > ...sorry, you can't.
> > > 
> > 
> > Your RT administrator can change the scrips for your queue.
> > 
> > Lets not completely overhaul scrips for 2.0.  We can do the cool stuff 
> > with order-of-evaluation, etc for 2.1
> 
> Okay, okay ... let's try to Keep It Simple Stupid and cut corners where
> possible.  Those who need more functionality can always manage to get it
> hacked in locally.  Anyway, I think we _must_ provide the features that
> are available in 1.0.  There it's possible at queue level to indicate if
> an owner is to be mailed or not.  Okay, okay, it can be done from the
> Scrips table.  Never mind :)
> 
> > Like I said above, lets leave this for 2.1. It's not ideal, but I want
> > to get 2.0 out by june
> 
> Yeah ... but remember, we also need a functionable admin tool until then. 
> And it must be easy to use for those who are familiar with 1.0.
>
> Well, what the hell ... just let people add and remove the default scrips
> at a queue level.
>

That's what they've got to do now. and we only give them 7 choices of scrip as it is.
 
> Hm, that is a thought - I think the Right Thing To Do would be to
> extract the queue from Scrips to a new table which only links queues and
> scrips.  It would be quite straight forward to fix this, and it would be
> quite straight forward for an admin tool to add and remove scrips for
> queues.
>
Quite possibly.

 
> > > I'm subscribing to queue 2, but I don't want to receive activity on ticket
> > > #456.  Can I turn it off?
> > > 
> > > No.
> > > 
> > > /* What about letting one Quiet Watcher item turn off an active watcher
> > > item? */
> > > 
> > 
> > No fundamental objection, but lets leave this for now. 
> 
> *nod*.  Cool feature thought for 2.1.
>
We'll need some incenitive to make people upgrade.

 
> -- 
> Tobias Brox (alias TobiX) - +4722925871 - _urgent_ emails to
> sms at tobiasb.funcom.com.  Check our upcoming MMORPG at 
> http://www.anarchy-online.com/ (Qt) and play multiplayer Spades, 
> Backgammon, Poker etc for free at http://www.funcom.com/ (Java)
> 
> 
> 

-- 
jesse reed vincent -- jrvincent at wesleyan.edu -- jesse at fsck.com 
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