[rt-devel] Owner: You can only reassign tickets that you own or that are uno wned

Eric Mandel EMandel at worldnow.com
Wed Jul 25 15:52:13 EDT 2001


I received the following error in RT-2.0.4. It had a status=new and the
owner was somebody else. I clicked on the resolve action. On the form, I
changed the owner to myself and submitted the resolution. The ticket was
resolved but it gave me the following error:
Owner: You can only reassign tickets that you own or that are unowned 
I am a superuser in RT. Is this supposed to work this way? I just upgraded
from RT-2.0.0 RC 1 and I don't specifically remember having this problem. 

Thanks.

Eric Mandel


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