[rt-devel] Scrip for changing queues

Eric Mandel EMandel at worldnow.com
Tue Jun 26 10:27:10 EDT 2001


I think I remember seeing a question about this in the past but I can't seem
to find it.

We have been using RT2 for a while now and have received some feedback on
the system. One item that pretty much everyone has asked for is a way to
notify admin watchers when a ticket changes queues. There doesn't appear to
be a scrip for this and it doesn't fall under OnCreate. Is there a
workaround for this? Either by creating a new scrip or having OnCreate cover
this scenario?

Thanks.

Eric Mandel
WorldNow





More information about the Rt-devel mailing list