[rt-devel] Scrip for changing queues

Jesse jesse at fsck.com
Tue Jun 26 10:38:27 EDT 2001


Actually, I built one of these for a client in the past few weeks:

  ftp://ftp.fsck.com/pub/rt/contrib/2.0/rt-addons/ScripConditions/OnQueueChange

I'd love to hear how it works for you


On Tue, Jun 26, 2001 at 10:27:10AM -0400, Eric Mandel wrote:
> I think I remember seeing a question about this in the past but I can't seem
> to find it.
> 
> We have been using RT2 for a while now and have received some feedback on
> the system. One item that pretty much everyone has asked for is a way to
> notify admin watchers when a ticket changes queues. There doesn't appear to
> be a scrip for this and it doesn't fall under OnCreate. Is there a
> workaround for this? Either by creating a new scrip or having OnCreate cover
> this scenario?
> 
> Thanks.
> 
> Eric Mandel
> WorldNow
> 
> 
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-- 
jesse reed vincent -- root at eruditorum.org -- jesse at fsck.com 
70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90

I admit that X is the second worst windowing system in the world, but all the 
others I've used are tied for first.   




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