[rt-devel] Scrip for changing queues

[Eric Mandel]

I actually just noticed one issue with regards to the e-mail that gets
generated by this scrip.

The From: field has this: 
Apache [Apache at worldnow.com]; on behalf of; Eric Mandel via RT
[tickets at worldnow.com]

Normally, scrips have a from field that looks like: 
Eric Mandel via RT [production at worldnow.com]

Any idea why this scrip would look different.

-----Original Message-----
From: Jesse [mailto:jesse at fsck.com]
Sent: Tuesday, June 26, 2001 10:38 AM
To: Eric Mandel
Cc: 'rt-devel at fsck.com'
Subject: Re: [rt-devel] Scrip for changing queues


Actually, I built one of these for a client in the past few weeks:

 
ftp://ftp.fsck.com/pub/rt/contrib/2.0/rt-addons/ScripConditions/OnQueueChang
e

I'd love to hear how it works for you


On Tue, Jun 26, 2001 at 10:27:10AM -0400, Eric Mandel wrote:
> I think I remember seeing a question about this in the past but I can't
seem
> to find it.
> 
> We have been using RT2 for a while now and have received some feedback on
> the system. One item that pretty much everyone has asked for is a way to
> notify admin watchers when a ticket changes queues. There doesn't appear
to
> be a scrip for this and it doesn't fall under OnCreate. Is there a
> workaround for this? Either by creating a new scrip or having OnCreate
cover
> this scenario?
> 
> Thanks.
> 
> Eric Mandel
> WorldNow
> 
> 
> _______________________________________________
> Rt-devel mailing list
> Rt-devel at lists.fsck.com
> http://lists.fsck.com/mailman/listinfo/rt-devel
> 

-- 
jesse reed vincent -- root at eruditorum.org -- jesse at fsck.com 
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