[rt-devel] Future feature

[Jesse]

*nod*
        The only part of that which is currently missing from RT is a scrip to 
email the new requestor their password. We have the requestor ui at /SelfService
and we even have code in User.pm to generate a random pronouncable password.



On Mon, May 21, 2001 at 05:56:13PM -0400, Eric Mandel wrote:
> In evaluating a few of the ticketing systems out there, they all paled in
> comparison to RT. I did come across one feature though in one of them that I
> though was pretty nice idea. I figured I would bounce it around. When a
> ticket is generated, e-mail the requestor with a randomly generated password
> and a link that they can follow and view their ticket including the status
> and comments. Any thoughts?
> 
> Eric Mandel
> WorldNow
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