[rt-devel] Problems installing rt-2-1-6

Jesse Vincent jesse at bestpractical.com
Wed May 8 20:32:44 EDT 2002

you need to be running the latest development release of DBIx::SearchBuilder.

Expect 2.1.7 tonight or tomorrow.

On Wed, May 08, 2002 at 10:03:39PM +0200, Julian Hein wrote:
> Hi,
> i tried to install rt2-1-6 to have a look at the new features and get an idea of what is comming up next, but I always get an error during installation:
>   Can't locate object method "BuildDSN" via package 
>   "RT::Handle" at /opt/rt22/lib//RT/Handle.pm line 62.
> In RT::Handle, it calls DBIx::SearchBuilder::Handle::mysql, but the BuildDSN sub is in DBIx::SearchBuilder::Handle, so i played a bit with use lib "/path/to/lib", but did not succeed. Do I need a more recent version or are there any other problems.
> Thanks, Julian
> BTW: We made a lot of mods to rt2-0-13 (e.g. a clickable js calender for date imputs; a mechanism to have an supervisor approve tickets, etc.) but I am not really sure, how to provide them back to jesse or the list. Are diffs for all the changed files OK? What is the best format if a lot of new files are involved?
> __________________________________________________________
> Julian Hein                   NETWAYS GmbH
> Managing Director             Deutschherrnstr. 47a
> Fon.0911/92885-0              D-90429 Nürnberg
> Fax.0911/92885-31                                        
> jhein at netways.de              www.netways.de     
> _______________________________________________
> rt-devel mailing list
> rt-devel at lists.fsck.com
> http://lists.fsck.com/mailman/listinfo/rt-devel

http://www.bestpractical.com/products/rt  -- Trouble Ticketing. Free.

More information about the Rt-devel mailing list