[rt-devel] Statistics web page is EMPTY

Thu Aug 28 15:41:25 EDT 2003

I have RT-3-0-5pre4 with Apche 1.3.27 and modperl1 on perl 5.8. I downloaded the
Statistics.tar from contrib folder on ver 3 , to my /opt/rt3/local/html folder

Then after untar I called the http://host.domain/Statistics/index.html and I
don't see anything except the empty page with Statics as the Elements header and
the left column of the default RT3's webpage. Here is the source code of the
page that I am looking at

<HTML><BODY><HEAD><TITLE>RT Statistics</TITLE>
</HEAD>
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"
"http://www.w3.org/TR/html4/loose.dtd">
<HTML>
<HEAD>
<TITLE>Statistics</TITLE>

<link rel="shortcut icon"
href="http://host.domain.com:80//NoAuth/images/rt_logo.jpg"
type="image/jpg">
<link rel="stylesheet" href="/NoAuth/webrt.css" type="text/css">
</HEAD>
<BODY BGCOLOR="#ffffff"
ONLOAD="
    var tmp = (document.getElementsByName('focus'));
    if (tmp.length > 0) tmp[tmp.length-1].focus();
"
>
<table width="100%" border="0" cellspacing="0" cellpadding="0"
bgcolor="#FFFFFF">
  <tr>
    <td colspan=2><a href="http://www.bestpractical.com"><img
src="http://host.domain:80//NoAuth/images/rt_logo.jpg" alt=""
width="132" height="57"></a></td>
    <td>&nbsp;</td>
    <td>&nbsp;</td>
    <td width="50%" align="right">
<SPAN STYLE="display: none"><A HREF="#skipnav">Skip Menu</A> |</SPAN>
<A  HREF="/User/Prefs.html" >Preferences</A>

| <A  HREF="/NoAuth/Logout.html">Logout</a>
<BR>
Logged in as <b>Asif</b>
</font>
    </td>
  </tr>
</table>

<table class="darkblue" border=0 cellspacing=0 cellpadding=0 width="100%">
  <th class="titlebox" align="left"><span class="rtname">RT for Qwest
Systems</span>
  </th>
      <span class="topactions">
        <td class="darkblueright">
        <FORM ACTION="/Ticket/Create.html">
<input type="submit" value="New ticket in">&nbsp;<LABEL ACCESSKEY="9">
<SELECT NAME ="Queue">
<OPTION VALUE="3" >BillingTurndowns
</OPTION>
<OPTION VALUE="4" >DialNOC
</OPTION>
<OPTION VALUE="6" >DNSAdmin
</OPTION>
<OPTION VALUE="7" >iCDNProv
</OPTION>
<OPTION VALUE="8" >IDB
</OPTION>
<OPTION VALUE="9" >IPHandover
</OPTION>
<OPTION VALUE="11" >MiscToDo
</OPTION>
<OPTION VALUE="12" >Nethealth
</OPTION>
</SELECT>
</LABEL>

</FORM>

        </td>
        <td class="darkblueright">
        <form action="/index.html">
<input size="12" name="q" accesskey="0">
<input type="submit" value="Search">&nbsp;
</form>

        </td>
      </span>
</table>
<table border=0 cellspacing=0 cellpadding=0 width="100%" height="100%">
<TR height="100%">
<TD valign="top" width="140" class="blue">
          <ul class="topnav" >
<li style="border-bottom: solid white 1px; padding-top: .25em; padding-bottom:
.5em;"><A HREF="/" style="font-size: 16;" class="topnav"

accesskey='1'>Home</A>
<li style="border-bottom: solid white 1px; padding-top: .25em; padding-bottom:
.5em;"><A HREF="/Search/Listing.html" style="font-size: 16;" class="topnav"

accesskey='2'>Tickets</A>
<li style="border-bottom: solid white 1px; padding-top: .25em; padding-bottom:
.5em;"><A HREF="/RTFM/index.html" style="font-size: 16;" class="topnav"

accesskey='3'>RTFM</A>
<li style="border-bottom: solid white 1px; padding-top: .25em; padding-bottom:
.5em;"><A HREF="/Admin/" style="font-size: 16;" class="topnav"

accesskey='4'>Configuration</A>
<li style="border-bottom: solid white 1px; padding-top: .25em; padding-bottom:
.5em;"><A HREF="/User/Prefs.html" style="font-size: 16;" class="topnav"

accesskey='5'>Preferences</A>
<li style="border-bottom: solid white 1px; padding-top: .25em; padding-bottom:
.5em;"><A HREF="/Approvals/" style="font-size: 16;" class="topnav"

accesskey='6'>Approval</A>
</ul>

</TD>
<td valign="top">
<table width="100%" height="100%" border="0" cellpadding="0" cellspacing="0">
<tr>
  <td class="blue" valign="top">
    <span class="title">Statistics</span>
</td>
</tr>
<tr>
<td class="blueright" valign="top">
    <span class="nav">
    </span>
  </td>
</tr>
<TR valign="top">
<TD valign="top" width="100%" height="100%" class="mainbody" >

<a name="skipnav" id="skipnav" accesskey="8"></a>

</BODY>
</HTML>
</td>
</tr>
<tr>
<td>

<div class="bpscredits">
&#187;&#124;&#171; RT 3.0.5pre4 from <a href="http://bestpractical.com">Best
Practical Solutions, LLC</a>.
</div>
</TD>
</TR>
</TABLE>
</TD>
</TR>
</TABLE>
</BODY>
</HTML>

What am I doing wrong ? Please help

Thanks

-- 
Asif Iqbal
http://pgpkeys.mit.edu:11371/pks/lookup?op=get&search=0x8B686E08
There's no place like 127.0.0.1