[rt-devel] "Started" is not set when replying to a new ticket

[Stanislav Sinyagin]

Hi, 

Ticket is just created. Status is "new", Starts and Started are not set.

In Web interface, I click "Reply", enter the text, and the status is 
automatically changed to "open", with the corresponding message:
  RT_System - Status changed from new to open 

After this moment, Started is not set. When I explicitly change the status 
by clicling "open", Started is set correctly.

Regards,
Stan