[Rt-devel] change interface

Ruslan U. Zakirov Ruslan.Zakirov at acronis.com
Thu Dec 16 20:51:40 EST 2004


Drop ShowTicket right in other queues for such users

Kevin Newman wrote:
> I have been searching for a couple of days but have not found the answer to
> the following question.
> 
> We want to setup a user so they can only see and work with 1 queue.  I know
> how to do that using the "SeeQueue" right and that works fine.  The problem
> is that they still see the "10 newest unowned tickets" box and can click on
> tickets in there from other queues and see them even though they don't know
> what queue they're in since they don't have that right ;-)
> 
> Is there anyway to either have only tickets from the correct queue show up
> in the "10 newest" box or to have that box not be there for this particular
> user?
> 
> Tack (Swedish for Thanks),
> Kevin
> 
> 
> 
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