[Rt-devel] A new design question

[Drew Barnes]

Lucas F. Rosada wrote:

> Todd,
>
>     I'm not criticizing RT structure, quite to the contrary, it was 
> the best on which I developed! But I think that the model of code into 
> the database, although to be practical when developing scrips, 
> templates, etc into the web interface, it is more usual develop code 
> inside an IDE or any other editor.
>     A second problem consist in the maintenance of the quoted 
> resources (scripts, etc): for each code that lives into the database 
> you want to change, you have to wait the webserver response and, when 
> the page arrives, there isn't any practicity to alter the code.
>     Another benefit to us, developers: we could keep our 
> customizations fully into a CVS repository!
>
>     RT is an success system for its users but, on the other hand, 
> there is few confort to the developer to extend it and give continuity 
> to the project.

A quick scan of the rt-devel and rt-users list would seem to suggest 
otherwise.  I suggest looking at 
http://www.gossamer-threads.com/lists/rt/users/40679 to see how much 
continuity there is to the project.

>
>     The RT idealizers may think: "Oh, God! This guy is trying to 
> change the way RT do the thinks!", but, because it's an free software 
> and it is always in develpment and perfectioning state, threat these 
> thread as one informal conversation about software structure and how 
> could apply these techniches and improvements to RT, making it each 
> time better!

And on that note, you are free to do just these things and submit your 
ideas back to Jesse to see what he thinks.  From everything I've seen on 
here, he is always receptive to ideas, patches, and other contributions.

So if you get something working that you think accomplishes the task a 
little better, send it in.

>
> Regards,
>
>
>-- 
>Lucas F. Rosada
>lucas at dextra.com.br
>
>Dextra Sistemas
>+55 (19) 3256 6722
>http://www.dextra.com.br
>
DB