[Rt-devel] RT 3.0.10 Searches for AdminCc and Cc fail

Ruslan Zakirov ruslan.zakirov at gmail.com
Thu Sep 29 01:25:28 EDT 2005


On 9/28/05, Mark Gustafson <mgustafson at omnihotels.com> wrote:
>
>
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> I am trying to search for an AdminCc in RT ver. 3.0.10 using the Tickets
> Search tool.  RT does not return any results and I know that I have tickets
> set up with the particular user set up as an AdminCc.  Has anyone else
> experienced this problem?  Any ideas on how to fix it?
Yeah, there is such problem in 3.0.10. AFAIK it was fixed in 3.0.12
and I think sent patch for this year ago.

>
>
>
>
>
> Mark Gustafson
>
> IT Manager
>
> Omni Hotels Reservation Center
>
> Tel: (402) 952-6556
>
> Email: mgustafson at omnihotels.com
>
>
>
> Omni Hotels is proud to be ranked "Highest in Guest Satisfaction Among
> Upscale Hotel Chains" in the J.D. Power and Associates 2005 North America
> Hotel Guest Satisfaction StudySM.
>
> (Study based on 37,471 responses from guests who stayed in a hotel between
> December 2004 and May 2005.  Fourteen upscale hotel chains were ranked in
> the study.  www.jdpower.com)
>
>
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>


--
Best regards, Ruslan.


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