[Rt-devel] Question regarding RTx

[ml at charliesangels.biz]

Hello everyone,

I am trying to use RTx-Statistics Package with RT 3.5.7.

Is this supposed to work ? Whenever I try to click on any Statistics I get an error like

Tickets by status per day
-------------------------
could not find component for path '/Elements/TitleBox'


Trace begun at /usr/lib/perl5/vendor_perl/5.8.6/HTML/Mason/Request.pm line 1202
HTML::Mason::Request::comp('HTML::Mason::Request::ApacheHandler=HASH(0xb7e5c8c)', 'HASH(0xb897f88)', '/Elements/TitleBox', 'title', 'Ticket counts in General by status per day from Sat Jan 21 2006 through Tue Jan 31 2006', 'title_href', '/RTx/Statistics/CallsQueueDay/index.html?sDay=21&sMonth=0&sYear=2006&eDay=31&eMonth=0&eYear=2006&weekends=1&Queue=1') called at /opt/rt3/share/html/RTx/Statistics/CallsQueueDay/index.html line 82
HTML::Mason::Commands::__ANON__ at /usr/lib/perl5/vendor_perl/5.8.6/HTML/Mason/Component.pm line 135
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0xb4fe15c)') called at /usr/lib/perl5/vendor_perl/5.8.6/HTML/Mason/Request.pm line 1255
eval {...} at /usr/lib/perl5/vendor_perl/5.8.6/HTML/Mason/Request.pm line 1249
HTML::Mason::Request::comp(undef, undef) called at /usr/lib/perl5/vendor_perl/5.8.6/HTML/Mason/Request.pm line 916
HTML::Mason::Request::call_next('HTML::Mason::Request::ApacheHandler=HASH(0xb7e5c8c)') called at /opt/rt3/share/html/autohandler line 247
HTML::Mason::Commands::__ANON__ at /usr/lib/perl5/vendor_perl/5.8.6/HTML/Mason/Component.pm line 135
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0xb15c9d0)') called at /usr/lib/perl5/vendor_perl/5.8.6/HTML/Mason/Request.pm line 1250
eval {...} at /usr/lib/perl5/vendor_perl/5.8.6/HTML/Mason/Request.pm line 1249
HTML::Mason::Request::comp(undef, undef, undef) called at /usr/lib/perl5/vendor_perl/5.8.6/HTML/Mason/Request.pm line 461
eval {...} at /usr/lib/perl5/vendor_perl/5.8.6/HTML/Mason/Request.pm line 461
eval {...} at /usr/lib/perl5/vendor_perl/5.8.6/HTML/Mason/Request.pm line 413
HTML::Mason::Request::exec('HTML::Mason::Request::ApacheHandler=HASH(0xb7e5c8c)') called at /usr/lib/perl5/vendor_perl/5.8.6/HTML/Mason/ApacheHandler.pm line 167
HTML::Mason::Request::ApacheHandler::exec('HTML::Mason::Request::ApacheHandler=HASH(0xb7e5c8c)') called at /usr/lib/perl5/vendor_perl/5.8.6/HTML/Mason/ApacheHandler.pm line 817
HTML::Mason::ApacheHandler::handle_request('HTML::Mason::ApacheHandler=HASH(0xa5d9624)', 'Apache2::RequestRec=SCALAR(0xb7e5ac4)') called at /opt/rt3/bin/webmux.pl line 122
eval {...} at /opt/rt3/bin/webmux.pl line 122
RT::Mason::handler('Apache2::RequestRec=SCALAR(0xb7e5ac4)') called at -e line 0
eval {...} at -e line 0

Any ideas ?

Thanks and regards
Sascha