[Rt-devel] RecordEmail without Correspondence/Comment

Koopmann, Jan-Peter Jan-Peter.Koopmann at seceidos.de
Mon Jul 24 03:49:22 EDT 2006


is there any way to create/record an outgoing E-Mail without also creating a Correspondence/Comment? We would like to send reminder E-Mails that are recorded in the history but do not show up as Correspondence/Comments so that the tickets are not blown up.

Kind regards,

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