[Rt-devel] RT-CRONTool Tasks

[Jeff Stark]

Reposting...hoping for some feedback as this is impacting our ticket
escalation strategy.
 
Thanks,
 
 
- Stark

 

________________________________

From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Jeff
Stark
Sent: Monday, May 14, 2007 11:22 AM
To: rt-users
Subject: [rt-users] RT-CRONTool Tasks


Hello,
 
I am new to Perl and RT...so this may seem like an obvious question.  I
created a new script, much like the "EscalatePriority" script  and I put
it in the same directory, but when I try to call it from RT-CronTool I
get the following error:
 
Failed to load module RT::Action::ResolveInReview. () at
/opt/rt3/bin/rt-crontool line 206.

Can someone provide a quick list of the steps needed to get a script to
work with the rt-crontool, I looked on the lists and wiki, but wasn't
able to find anything.
 
Thanks,
 
 
Jeff Stark    

 
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