[Rt-devel] BUG: Broken Message eaten up by RT

[Andrew Sullivan]

Any other mail servers in there?  Is there any possibility that some
other MTA is involved that is unhappy with the UTF-8?  (Just
guessing, but part of the reason mail misbehaviour is usually so hard
to debug is because of the possibility of intermediate MTAs doing
relaying.)

A

On Wed, May 23, 2007 at 02:39:50PM -0400, Jesse Vincent wrote:
> I've just tried this with my RT 3.6-HEAD development system and it  
> works just fine. Anyone else?
> 
> On May 21, 2007, at 12:59 PM, Sven Sternberger wrote:
> 
> >Hello!
> >
> >At our site we have several PINE users, which send email into the RT
> >Mailgateway. Some of them mis configured there system to use UTF-8,
> >even if there System don't support it.
> >
> >So this i think is the cause for the mails we got.
> >
> >Bug: RT-Mailgateway receives the email, and without a line in the log
> >it just kills the whole content of the mail. The result is an empty
> >ticket.
> >
> >My mailclient (alpine and evolution) can show the ticket content.
> >
> >regards!
> >
> >sven
> >
> >PS: i reduced a real email as sample to show the effect
> ><broken_test_message2.gz>
> >_______________________________________________
> >List info: http://lists.bestpractical.com/cgi-bin/mailman/listinfo/ 
> >rt-devel
> 



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Andrew Sullivan  | ajs at crankycanuck.ca
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