[Rt-devel] BUG: Broken Message eaten up by RT

Andrew Sullivan ajs at crankycanuck.ca
Wed May 23 15:07:56 EDT 2007

Any other mail servers in there?  Is there any possibility that some
other MTA is involved that is unhappy with the UTF-8?  (Just
guessing, but part of the reason mail misbehaviour is usually so hard
to debug is because of the possibility of intermediate MTAs doing


On Wed, May 23, 2007 at 02:39:50PM -0400, Jesse Vincent wrote:
> I've just tried this with my RT 3.6-HEAD development system and it  
> works just fine. Anyone else?
> On May 21, 2007, at 12:59 PM, Sven Sternberger wrote:
> >Hello!
> >
> >At our site we have several PINE users, which send email into the RT
> >Mailgateway. Some of them mis configured there system to use UTF-8,
> >even if there System don't support it.
> >
> >So this i think is the cause for the mails we got.
> >
> >Bug: RT-Mailgateway receives the email, and without a line in the log
> >it just kills the whole content of the mail. The result is an empty
> >ticket.
> >
> >My mailclient (alpine and evolution) can show the ticket content.
> >
> >regards!
> >
> >sven
> >
> >PS: i reduced a real email as sample to show the effect
> ><broken_test_message2.gz>
> >_______________________________________________
> >List info: http://lists.bestpractical.com/cgi-bin/mailman/listinfo/ 
> >rt-devel

> _______________________________________________
> List info: http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-devel

Andrew Sullivan  | ajs at crankycanuck.ca
A certain description of men are for getting out of debt, yet are
against all taxes for raising money to pay it off.
		--Alexander Hamilton

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