[Rt-devel] Question concerning upgrade from 3.6.3 to 3.8

Jesse Vincent jesse at bestpractical.com
Wed Jul 16 15:40:09 EDT 2008


On Jul 16, 2008, at 11:14 AM, Jay Lee wrote:

> bertbat said:
> > A few things seem to be missing from our installation, however.  
> While I see
> > the new "Dashboards"-search in "Rt at a glance", there is no search
> > selectable for Bookmarks.
>
> I'm having similar issues.  Just upgraded from 3.6.7.  I have run  
> the database upgrade script and verified that HomepageComponents is  
> set to defaults.  Still no bookmark options are available when  
> setting up my "RT at a glance".  Any tips?  Could you recommend a  
> database table or index that I should check for to make sure  
> bookmark support was properly added to the DB?
>

Can you send me the output of the SQL command:

select Name, Description from Attributes where ObjectType =  
'RT::System';



> Jay
>  --
> Jay Lee
> Network/Systems Administrator
> Information Technology Department
> Philadelphia Biblical University
> <jlee.vcf>_______________________________________________
> List info: http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-devel

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